Returns/Exchanges
About returns
- In the unlikely event that a defective product arrives, we will only exchange or return the unused product. Please contact us within 7 days after receiving the product.
・As a general rule, we cannot accept returns due to customer reasons such as product being different from the image.
About exchange
- If the size does not fit after purchase, we will exchange only unused items. Please contact us within 7 days after receiving the product. If the replacement item is not in stock, we will issue a refund.
・If the product has been washed, or if it is found to be dirty or smelly, we may refuse to exchange it.
- Return shipping costs are free for the first time, and will be borne by the customer from the second time onward. We will bear the cost of shipping the replacement item.
・Please note that socks cannot be exchanged for size. If you are unsure about choosing a size, please contact us .